ROLE: Part time Optical Receptionist
We have a rare opportunity to join our dynamic and patient-focused team.
We are currently seeking a motivated and customer-oriented individual to join us as an Optical Receptionist (up to 20 hours per week / no experience neccesary).
Humphriss and Burgess Optometrists is Bedford’s longest established independent optometrists.
We combine our Bedford heritage with experience to take the very best care of you and your eyes.
You will be the first point of contact for our patients, creating a positive and welcoming experience from the moment they enter our clinic. Your role will involve managing front desk operations, scheduling appointments, and assisting with administrative tasks crucial to the smooth functioning of our practice.
1. Greet and assist patients with warmth and professionalism.
2. Schedule and confirm appointments, ensuring efficient management of the appointment calendar.
3. Answer phone calls and address inquiries, providing information about services, pricing, and general eye care.
4. Verify and update patient information, general details, and medical history 5. Process payments, handle billing, and maintain accurate financial records.
6. Manage inventory of eyewear and contact lenses, assisting patients in selecting frames and placing orders.
7. Collaborate with the optometrists and other members of the team to ensure seamless patient care.
- While no previous experience in an optometrist is required, previous experience in a customer service or receptionist role is would be useful..
- Strong interpersonal and communication skills.
- Excellent organisational abilities with attention to detail.
- Proficient in using computer systems and electronic health records.
- Ability to multitask and work efficiently in a fast-paced environment.
- Empathy and patience in dealing with diverse patient needs and concerns.
- Competitive salary
- Professional development opportunities
- Employee discounts on eye care products and services
HOW TO APPLY:
Please submit your CV and a cover letter detailing your relevant experience to Eyecare@humphrissandburgess.co.uk Humphriss & Burgess is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. The deadline for applications is 2nd February 2024.
Shortlisted candidates will be contacted for interviews.
For more information simply call us on 01234 354343.
Humphriss & Burgess - We care about your eye care